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Senior User Experience Designer

Senior User Experience Designer - Remote Work Arrangement is Possible

We’re looking for the best and brightest minds in user experience to join our growing team. You’ll work on cutting edge social interactive experiences for top brands alongside some of the most passionate people in the industry.

Responsibilities:

  • Work with teams to help define strategic vision and business drivers and how to achieve them through the user experience
  • Define and facilitate experience-related client workshops such as journey mapping, empathy mapping, design sprints, etc.
  • Establish audience empathy by conducting user research, uncovering goals, developing audience needs matrix and manifesting it in personas
  • Explore and create conceptual models, flows, sitemaps, and navigation schemes
  • Establish experience principles and iteratively create highly usable and engaging interactive prototypes
  • Present experience concepts to clients and peers and effectively communicate the value of the solution
  • Conduct variety of validation exercises to enhance the experience
  • Perform heuristic and competitive analyses
  • Perform industry research; uncover trends, platforms, and technologies related to user experience
  • Provide UX leadership during all phases of the project life cycle
  • Develop and mentor to junior team members

Qualifications:

  • 7+ years of direct experience in UX field delivering user value through amazing research, structure and interface design
  • Agency experience or ability to work on multiple engagements/clients at the same time
  • Deep hands-on understanding of user centered design principles including strategy, research, audience empathy, interface design and rapid prototyping, evaluation, nurture
  • Advanced skill-set with interface prototyping tools for desktop and mobile (e.g. Adobe XD, Sketch, Axure, and others)
  • Great Portfolio of UX deliverables: case studies, flows, site maps, personas, stories, wireframes, prototypes, etc.
  • Impeccable attention to detail and strong analytical skills
  • Excellent communication, presentation, and interpersonal skills including the ability to communicate complex, interactive design concepts clearly and persuasively to diverse audiences
  • Excellent prioritization, organization, and time management skills and ability to work with minimal supervision
  • Ability to consistently deliver projects and customer value
  • Ability to work independently and handle change and shifting work priorities
  • Bachelor’s degree or equivalent work experience required

Big plus if you have:

  • Hands-on experience with Salesforce
  • Experience with Service Design and Experience Mapping
  • Understanding of modern social business paradigms
  • Natural project leadership and consulting skills

Core Competencies

  • Interpersonal Savvy – relates well to all kinds of people, builds rapport and relationships, uses diplomacy and tact.
  • Communication Skills - practices attentive and active listening, writes clearly and succinctly focusing on the points to be made. Proactive in communication.
  • Problem Solving – uses rigorous logic and methods to solve problems with effective solutions, looks beyond the obvious and focuses on finding and resolving the root cause.   
  • Learning on the Fly – learns quickly when facing new problems, curious and open to change, experiments and seeks advice to find solutions.
  • Bias towards Action - a self-starter who proactively takes the initiative and sees things through to completion.
  • Creativity – challenges self and others to “think outside the box”, makes connections among previously unrelated notions, provides new ideas that provide business value.
  • Planning – accurately scopes out work to be performed, breaks work down into logical activities, clearly assigns responsibility for completion of activities/tasks and monitors progress to ensure successful completion.
  • High Standards - performs work with attention to every detail with the core focus on quality and pride of an accomplishment.

 

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